My ePacket
ePacket was developed by members of the Asia Pacific Post Cooperative community, and since its inception over 25 years ago, it has been continually refined based on feedback and suggestions from members, ensuring that the product remains relevant and commercially successful, while also delivering the best possible experience for consumers.
Members have a critical role to play in advancing ePacket, drawing on their extensive experience and expertise in their day-to-day roles. By sharing their insights and feedback with the wider community, they can help shape the future of ePacket and ensure that it continues to meet the needs of businesses and consumers alike.
At the heart of ePacket’s ongoing success is the collaborative and innovative culture of the Cooperative’s community. By working together and sharing best practices, members can continue to drive improvements in the product and unlock new opportunities for growth and success.
Working Groups
Composed of colleagues from member Posts or Partners who have specialised skills or have a special interest. They offer guidance and support to the Steering Committee on matters including accounting and operations. The Working Groups collaborate closely with the Steering Committee with recommendations and insights are based on their knowledge and experience, which helps ensure that the Cooperative’s strategic objectives are achieved.
Quality
We are committed to promoting excellence in postal organisations across the region. Our primary goal is to improve the quality of postal services by ensuring timely deliveries, enhancing scanning performance, and reducing unmeasurable deliveries. To achieve this, we work closely with the APP ePacket Steering Committee; a dedicated group that shares our vision and supports our mission. Together, we strive to drive innovation and best practices that can help postal organisations deliver superior service to their customers.
Document Centre
A centralised hub of resources for Posts that use the ePacket product. Get access to a variety of guides, collateral, and documentation aimed at helping Posts maximise the benefits of ePacket, optimise their operations and links to performance reports and papers from previous Steering Committees and Working Groups.
Training Guide
ePacket was developed by members of the Asia Pacific Post Cooperative community, and since its inception over 25 years ago, it has been continually refined based on feedback and suggestions from members. This ensures that the product remains relevant and commercially successful, while also delivering the best possible experience for consumers.
Performance Reporting
At the Asia Pacific Post Cooperative, our primary focus is on enhancing the postal performance of our members and we are committed to helping them achieve their operational goals and improve their overall efficiency.
Members are provided with monthly, quarterly, and annual performance reports, and our team offers advice and recommendations on areas that need improvement, helping our members to optimise their postal operations.